Tammermatic Group / Unternehmen / Privacy Policy

Privacy Policy

Data Controller:

Tammermatic Oy
Tesoman valtatie 28
FI-33300 TAMPERE, FINLAND
Company ID FI10435497

Scope and purpose

The purpose of this policy is to provide our customers with information about how and why we process your personal data, what personal data we process, how long they are saved and how to request that your Personal Information be corrected or deleted. This policy may be updated, and the latest version is always available on our website.

Who is the Data Controller?

Tammermatic (a Finnish legal person with organization number FI10435497) is the Data Controller and responsible for the personal information we collect online as well as offline.

How and on what basis do we process your Personal Data?

We are aware of and appreciate that you have trusted us with your Personal Data and we will strive to protect your integrity. We strive, whenever possible, to design our services so that you can choose if you want to share your Personal Data with us.
We collect Personal Data so that we can;

  • provide you with products and services, including to check if you are entitled to certain purchases and services
  • provide information about updates or changes regarding our products and services, including but not limited to, changes to our terms and policies
  • offer service and services for your machine
  • provide information about product development, for example, to improve machine performance, quality and safety
  • meet legal requirements or requests from authorities
  • inform you of new products, services and events
  • evaluate and improve our communication with customers
  • meet legal requirements or requests from authorities
  • conduct market research
  • conduct analysis and customer profiling conducted by ourselves and our selected suppliers

The information you provide us with, including financial information, and information we collect ourselves, including information about the products and services, in order to fulfil our business agreement, constitute a contractual basis for the processing of the Personal Data. Other lawful basis for collecting and processing Personal Data may for instance be, apart from an explicit consent, legal obligations and legitimate interests after a balance of interest has been made.
Tammermatic will only process Personal Data that is correct, relevant and necessary in relation to the purpose for which they have been collected. We try to de-personalize your Personal Data if a function or service is obtainable with anonymous data.

 

What kind of Personal Data do we collect?

You may provide us with information about you or your machine when using Tammermatic’s services or in other contacts with Tammermatic, for example through our websites. We may also obtain such information from our authorized dealers and contractors or other third parties.
Such information may be:

  • Your contact information (name, company, address, phone number, e-mail address, etc.)
  • Demographic information (age, gender, occupational role, etc.)
  • Personal information (date of birth, how you prefer to be contacted, etc.)
  • Machine Information (model, serial number, purchase date, service history, etc.)
  • Information related to the purchase and use of our products and services (customer preferences and settings, purchase history, etc.).

We are particularly careful when we collect and process Personal Data, as required by applicable law.

How do we handle Personal Data within and outside the EU / EEA?

Tammermatic handles Personal Data within the EU / EEA and in case of a transfer of Personal Data to a territory outside thereof, Tammermatic will ensure that there is a legal basis for the transfer in accordance with applicable data protection legislation.

For how long do we keep your Personal Data?

We will only keep your Personal Data as long as it is necessary for the purpose for which the information was collected, as described in this policy, or the purpose for which you have otherwise been informed of and given your consent to, or for as long we are required to do so by law.

How is the quality of the data we collect safeguarded?

When we process your Personal Data, we make sure that it is accurate and relevant, and we delete or correct Personal Data that are incorrect or incomplete. More information about your rights to ensure the accuracy of our Personal Information is contained in the last section of this policy.

With whom may we share the information?

In order to fulfil our commitments to our customers, Tammermatic may share your Personal Data with a third party, such as retailers, suppliers and contractors.

We may also share your Personal Data with an authority if we are required to do so by law, or if you have agreed that we may do so.

To the extent that such sharing takes place, Tammermatic has taken all reasonable legal, technical and organizational measures to protect your Personal Data against accidental or unauthorized destruction, accidental loss or alteration, unauthorized disclosure or access and any other unauthorized forms of treatment.

In what manner is your Personal Data used in Marketing?

We may provide you with information about new products, services, events or similar marketing activities. We will not sell your Personal Data to third parties and we will not share your Personal Data with third parties for their marketing purposes.

How do we handle Personal Data on the Web and in Cookies?

In general, you can visit Tammermatic's website without identifying yourself or without revealing any information about yourself. In order to provide you with certain services, we usually need to collect certain Personal Data, which you provide us with, such as your name and your email address. However, should you wish to do so, you can choose to reject or block the cookies set by Tammermatic by changing your browser settings. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies.Note, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.

Right to extracts, correction and deletion

You can as long as your Personal Data is stored, request an extract of the Data, have them corrected or deleted. You also have the right to request that we correct, block or delete any incorrect information related to you. Your request should be processed promptly and correctly. The request to delete Personal Data is processed with regard to any applicable legal requirements.

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